This effort, which began in late 2015, included collection of ridership data, an analysis of existing bus routes, a market analysis to identify new areas in need of service, a significant outreach program to stakeholders and the public, and the development of service improvement recommendations. The study area for the effort included Berlin, Bristol, New Britain, Plainville, and Southington.

 The Final Report and its Appendices are available for download under “Study Documents” on the study website at